Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Standard shipping usually takes 5–7 business days. Express shipping is available(extra charge) by contacting us on WhatsApp or call.
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To change your shipping address, please contact our customer support as soon as possible before your order is shipped. Once dispatched, the address cannot be changed.
You can track your order using the tracking link sent to your email/SMS once your order is shipped.
No, we don’t collect any payment info on our server. You can choose option not to save credit card details on payment gateway like Razorpay or Stripe or Paypal.
Yes, it’s included in price.
Yes, we ship worldwide except some countries where shipping from India is not allowed. Shipping availability and charges will be different for different country.
We try to ship all items in one package, but sometimes multiple packages may be sent depending on product availability or warehouse location.
If you need to swap an item
Returns and Exchanges
We accept returns and exchanges within 7 days
of delivery. Items must be unused, unworn, and in their original
packaging with all tags attached. No Refund will be initiated in either
case.
-
Exchanges: Allowed for size, wrong item or product defects. Extra shipping will be charged
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Returns:
Only for defective products with video proof. Credit points will be
given to customer for shopping at www.neetclothing.com .Eligible for
store credit (excluding shipping charges). -
Non-returnable items: Sale/discounted items, inner wears, accessories, and customized products.
To initiate a return or exchange, please contact us at neetclothing@outlook.in or WhatsApp us on +919350523714 .
Returns:
Only for defective products with video proof. Credit points will be
given to customer for shopping at www.neetclothing.com .Eligible for
store credit (excluding shipping charges).
To initiate a return or exchange, please contact us at neetclothing@outlook.in or WhatsApp us on +919350523714 .
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Please contact our customer support as soon as possible before your order is shipped. Once dispatched, the address cannot be changed.
Please contact our customer support as soon as possible before your order is shipped. Once dispatched, your order cannot be changed or cancelled.
No, We won’t promise you a restock of sold out item.
